TERMS & CONDITIONS

DTE VANTAGE Terms & Conditions

For DTE Vantage and Affiliate Internet Websites

DTE Energy Resources, LLC, d/b/a DTE Vantage, LLC (“Vantage”, “us”, “we”, or “our”) and its Affiliated companies (each individually referred to as an “Affiliate” or collectively referred to as “Affiliates”) provide this website and other Affiliate websites/microsites and related services subject to the following Terms and Conditions. All users of our websites must be in compliance with the following Terms and Conditions set forth below. If you do not agree with any of these terms, do not use this website. By accessing any Vantage website, you indicate acknowledgment and acceptance of any applicable Terms and Conditions.

This website is offered and available to users who are 18 years of age or older, and reside in the United States or any of its territories or possessions. By using this website, you represent and warrant that you are of legal age to form a binding contract with Vantage and its Affiliates and meet all of the foregoing eligibility requirements. If you do not meet all of these requirements, you must not access or use the website.

Please read these Terms and Conditions, our Privacy Policy, and any other information or terms referenced in this document carefully.

Applicability

These Terms and Conditions apply to all Vantage and Affiliate websites, subject to the conditions stated below. An Affiliate is a legal entity that is at least 50 percent owned by either Vantage or a direct or indirect subsidiary of Vantage. An Affiliate may have its own website and may have additional Terms and Conditions. To the extent there is a conflict between these Terms and Conditions and the Affiliate website’s Terms and Conditions, the Terms and Conditions of the Affiliate website will be applicable.

Vantage and its Affiliate websites each have privacy policy statements. Applicable privacy policy statements may be viewed on each individual website. View Vantage’s Online Privacy Policy.

Laws and Regulations

User access to and use of a Vantage or Affiliate website is subject to all applicable international, federal, state and local laws and regulations.

Ownership and Proprietary Rights to Content

All pages within this website (including without limitation all content, features, functionality, information, software, text, displays, images, video and audio, and the design, selection, and arrangement thereof) are the property of Vantage or its Affiliates, unless other ownership is indicated. All information and content, including any software programs available on or through a website are protected by applicable United States and international copyright, patent, trade secret, trademark law and other intellectual property or proprietary rights laws. A user is permitted to download information from a website that, by its nature or context, is to be copied in order to use website-related services. A user is permitted to download information from a website for private personal use. A user is prohibited from reproducing, modifying, copying, distributing, transmitting, displaying, publishing, selling, licensing, creating derivative works or using any content available on or through a website for any commercial or public purpose unless the user has the prior written permission of Vantage or its Affiliates.

You must not: (i) modify copies of any materials from this website; (ii) use any illustrations, photographs, or any graphics separately from the accompanying text; or (iii) delete or alter any copyright, trademark, or other proprietary rights notices from copies of materials from this website. If you print, copy, modify, download, or otherwise use or provide any other person with access to any part of the website in breach of these Terms and Conditions, your right to use the website will cease immediately. No right, title, or interest in or to the website or any content on the website is transferred to you, and all rights not expressly granted are reserved by Vantage and, as applicable, its Affiliates. Any use of the website not expressly permitted by these Terms and Conditions is a breach of these Terms and Conditions and may violate copyright, trademark, and other laws.

Trade Names & Trademarks

Vantage, and the names and/or marks and logos of all Affiliates, are trade names, service marks and/or trademarks of Vantage or its Affiliates. Users of our websites are prohibited from using any Vantage or Affiliate trade name, trademark or service mark for any purpose without the written permission of Vantage. This includes, but is not limited to, use as metatags on other pages or websites on the World Wide Web. All other names, logos, product and service names, designs, and slogans on this website are the trademarks of their respective owners.

Risk Assumption

Unless specifically provided within the content of a website, you assume total responsibility and risk of use of the website and related services.

Site Accuracy

This website is provided “as is” and for informational purposes only. Although Vantage and its Affiliates attempt to ensure the integrity and accuracy of all websites, the information, software, products and descriptions of services published on a website may include inaccuracies, typographical errors, or may not be current or may have changed since the last time you accessed it. All information is subject to change without notice. Vantage and its Affiliates do not in any way represent or warrant the accuracy or reliability of any of the information provided on the website. We reserve the right to withdraw or amend this website, and any service or material we provide on the website, in our sole discretion without notice. We will not be liable if for any reason all or any part of the website is unavailable at any time or for any period. From time to time, we may restrict access to some parts of the website, or the entire website, to users. You are responsible for ensuring that all persons who access the website through your internet connection are aware of this Website Agreement and comply with it. We will not be liable if for any reason all or any part of the website is unavailable at any time or for any period. From time to time, we may restrict access to some parts of the website, or the entire website, to users. You are responsible for ensuring that all persons who access the website through your internet connection are aware of these Terms and Conditions and comply with them.

Other than as required under applicable law or regulation, Vantage and its Affiliates hereby specifically disclaim any liability for any inaccuracies or errors on a website or a linked website.

Other than as required under applicable law or regulation, Vantage and its Affiliates do not endorse and are not responsible for:

  • (a) the accuracy of any opinion, advice or statement made by any party through a website or a linked website* or
  • (b) the reliability or capabilities any product or service obtained from a linked website.

*As required under applicable law or regulation, it is the responsibility of the user to evaluate the accuracy, completeness or usefulness of any opinion, advice or other content available through a website or a linked website. A user agrees to seek the advice of a professional, as appropriate, regarding the evaluation of any specific opinion, advice, product, service or other content.

Warranty Disclaimer

YOUR USE OF THE WEBSITE, ITS CONTENT, AND ANY PRODUCTS, SERVICES, OR ITEMS OBTAINED THROUGH THE WEBSITE IS AT YOUR OWN RISK. THIS WEBSITE AND THE INFORMATION AND MATERIALS ON THIS WEBSITE ARE PROVIDED “AS IS” AND “AS AVAILABLE.” VANTAGE AND ITS AFFILIATES SPECIFICALLY DISCLAIM ANY REPRESENTATION OR WARRANTY, EXPRESSED, IMPLIED OR STATUTORY, OF ANY KIND, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, SECURITY OR ACCURACY.

You agree to defend, indemnify and hold harmless Vantage, its Affiliates, licensors and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses or fees (including reasonable attorneys’ fees) arising out of or relating to your violation of these Terms and Conditions or your use of the website, including, but not limited to any use of the website’s content or services other than as expressly authorized by these Terms and Conditions or your use of any information obtained from the website.

Limitation of Liability for Use of a Website

Other than as required under applicable law or regulation, Vantage and its Affiliates and any of their respective officers, directors, employees or agents are not liable, whether in contract, tort, strict liability or otherwise, for any indirect, punitive, special, consequential, incidental or indirect damages including, without limitation, lost profits, cost of procuring substitute service or lost opportunity, arising out of or in connection with or relating in any way to a website, website-related services and/or content or information contained within a website, the use of a website or a linked website or with the delay or inability to use a website or a linked website, even if Vantage and its Affiliates are made aware of the possibility of such damages. This limitation of liability includes, but is not limited to, the transmission of any viruses which may infect a user’s equipment, failure of mechanical or electronic equipment or communication lines, telephone or other interconnect problems (e.g., a user cannot access their internet service provider), unauthorized access, theft, operator errors, strikes or other labor problems or any force majeure. Vantage and its affiliates do not guarantee continuous, uninterrupted or secure access to a website.

Other than as required under applicable law or regulation, under no circumstance will Vantage or its Affiliates be liable for any loss or damage caused by a user’s reliance on information obtained through a website or a linked website or user’s reliance on any product/service obtained from a linked website.

Limitation of Remedy

Unless specifically provided by law or otherwise stated specifically in a website, a user’s sole remedy for problems with a website and/or website-related services is to notify Vantage or the applicable Affiliate of any problems with the website. Vantage or an Affiliate’s sole obligation will be to attempt to correct any problems with the website.

Limitation of Liability for Services Arranged Through the Website with Entities Other Than Vantage or its Affiliates

This website may include content provided by third parties, including materials, products or services provided by third-party licensors, syndicators, aggregators, and/or reporting services. All statements and/or opinions expressed in these materials, and all articles and responses to questions and other content, other than the content provided by Vantage or its Affiliates, are solely the opinions and the responsibility of the person or entity providing those materials, products, or services. These materials, products, or services do not necessarily reflect the opinion of Vantage or its Affiliates. We are not responsible, or liable to you or any third party, for the content or accuracy of any materials, products, or services provided by any third parties.

For products or services obtained from third parties, other than Vantage or an Affiliate, you agree Vantage or its Affiliate is a mere facilitator for the provider of products or services available through the website. All claims regarding any failure or breach with respect to a product or service offered through the website are limited to claims against the product or service provider. Vantage and its Affiliates hereby disclaim any liability, whether based on contract, tort, strict liability or otherwise, including without limitation liability for any direct, punitive, special, consequential, incidental or indirect damages, in connection with goods or services provided by a third party through the website. This includes, without limitation, liability for any act, error, omission, injury, loss, accident, delay or irregularity, which may be incurred through the fault, negligent or otherwise, of such third-party supplier.

Linked Internet Website

Vantage and its Affiliates prohibit caching, unauthorized hypertext links to a website and the framing of any content available through our website. Vantage and its Affiliates reserve the right to disable/unlink any unauthorized links and specifically disclaim any responsibility for the content available on any other internet websites. Access to any other internet website linked to an external website is clicked at the user’s own risk.

This website may contain links to third-party websites that are not owned or controlled by Vantage. Vantage has no control over, and assumes no responsibility for, the content, privacy policies or practices of any third-party websites. In addition, Vantage will not, and cannot, censor or edit the content of any third-party website. By clicking on links, you expressly relieve Vantage from any and all liability arising from your use or content of any third-party website. When clicking on and utilizing a third-party website, we recommend you read the terms of use and privacy policy for that respective third-party website.

Confidentiality of User Communications

Except as required by law and except as may be in accordance with the Vantage or its Affiliate privacy policy statements, Vantage and its Affiliates will maintain the confidentiality of all user communications which contain personal user information transmitted directly to Vantage and its Affiliates. Posts by a user on any message board or in any chat room will be deemed public information and will not be protected as confidential. As such, Vantage and/or its Affiliate may use/provide information contained in any such post, including any ideas, concepts, know-how or other intellectual property, for any purpose whatsoever and as deemed appropriate by Vantage or its Affiliate. Each Affiliate may have its own privacy policy, regardless of how denominated, that will apply to the Affiliate’s website.

A linked or third-party website may contain confidentiality or privacy policy provisions differing from the provisions provided by Vantage or its Affiliates. Vantage and its Affiliates are not responsible for such provisions and hereby expressly disclaim any and all liability related to such provisions.

Website Postings

As used herein, “Posts” shall refer to any information a third-party publishes to any/all message board(s) or chat rooms on a website including, but not limited to, words, comments, pictures, videos, symbols and all external links. Vantage and its Affiliates are under no obligation to review any messages, information or content in a Post and assume no responsibility or liability relating to any such Post. Notwithstanding the above, Vantage or its Affiliates may from time to time monitor the Posts and may decline to accept and/or may remove any Post containing:

  • Any unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, profane, hateful, racially, ethnically or otherwise objectionable material of any kind, including, but not limited to, any material which encourages conduct constituting a criminal offense, gives rise to civil liability or otherwise violates any applicable local, state, national or international law.
  • Advertisements or solicitations of any kind. This does not apply to a website with message boards containing classified advertisements.
  • Messages posted by users impersonating others.
  • Personal information such as messages with phone numbers, Social Security numbers, account numbers, addresses or employer references.
  • Messages by any non-spokesperson employee of Vantage or its Affiliates purporting to speak on behalf of Vantage or its Affiliates, containing confidential information or expressing opinions concerning Vantage or its Affiliates.
  • Messages offering unauthorized downloads of any copyrighted or private information.
  • Multiple messages placed within individual folders by the same user restating the same point.
  • Chain letters of any kind.

Transmission of Personal Data

All users acknowledge and agree that by providing Vantage or an Affiliate with any personal or proprietary information through any and all Vantage or Affiliate websites, the user consents to the transmission of any personal or proprietary information including, but not limited to, over international borders as necessary for processing in accordance with Vantage or its Affiliates’ standard business practices.

User should be aware that any linked or third-party website linked or otherwise may contain transmission of personal data provisions differing from the provisions provided herein. Vantage and its Affiliates are not responsible for such provisions and expressly disclaim any/all liability related to such provisions.

Users of Vantage websites may receive solicitations derived from customer lists obtained from non-website-related sources. Such solicitations do not result from website contacts.

Users Bound by Website Content or Changes to the Website’s Content

Vantage or an Affiliate may make changes or improvements to one of its websites or linked websites at any time. Users of a website or a linked website are deemed to be apprised of, and bound by, the content and/or Terms and Conditions appearing on our website or a linked website on the date of use.

Users Bound by the Website’s Terms & Conditions or Changes to the Website’s Terms & Conditions

Vantage and its Affiliates reserve the right to revise these Terms and Conditions at any time in our sole discretion, without notice. Third parties may change their terms of use for their linked websites at any time. Users of a website or a linked website are deemed to be apprised of, and bound by, any version of the Terms and Conditions of a website or a linked website referenced on the website or linked website on the date of use.

Violations of Terms & Conditions or Website Content

Vantage and its Affiliates reserve the right to seek all remedies available at law or in equity for violations of these Terms and Conditions or website content, including the right to block access from a particular internet address to a website.

Access to Password Protected or Secure Areas

Access to and use of password protected and/or secure areas of a website are restricted to authorized users only. Unauthorized individuals attempting to access these areas of a website may be subject to prosecution.

Use of Cookies

Vantage and its Affiliates reserve the right to store information on a user’s computer in the form of a temporary file or cookie for purposes of modifying a website to reflect users’ preferences. Vantage and its Affiliates each may have separate privacy policy statements applicable to individual websites. Those privacy policy statements provide additional information regarding Vantage and its Affiliates’ use of cookies as well as procedures for disabling cookies.

View Vantage’s Online Privacy Policy

Geographic Restrictions

The owner of this website is based in the State of Michigan in the United States. We provide this website for use only by persons located in the United States. We make no claims that the website or any of its content is accessible or appropriate outside of the United States. Access to the website may not be legal by certain persons or in certain countries. If you access the website from outside the United States, you do so on your own initiative and are responsible for compliance with local laws.

Governing Law and Jurisdiction

All matters relating to the website and these Terms and Conditions, and any dispute or claim arising therefrom or related thereto (in each case, including non-contractual disputes or claims), shall be governed by and construed in accordance with the internal laws of the State of Michigan without giving effect to any choice or conflict of law provision or rule (whether of the State of Michigan or any other jurisdiction). Any legal suit, action or proceeding arising out of, or related to, these Terms and Conditions or the website shall be instituted exclusively in the federal courts of the United States or the courts of the State of Michigan in each case located in the City of Detroit and County of Wayne, although we retain the right to bring any suit, action or proceeding against you for breach of these Terms and Conditions in your country of residence or any other relevant country. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts. ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THESE TERMS AND CONDITIONS OR THE WEBSITE MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES, OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED.

Miscellaneous

No waiver by Vantage or its Affiliates of any term or condition set forth in these Terms and Conditions shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of Vantage or its Affiliates to assert a right or provision under these Terms and Conditions shall not constitute a waiver of such right or provision. If any provision of these Terms and Conditions is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of these Terms and Conditions will continue in full force and effect. These Terms and Conditions and our Privacy Policy constitute the sole and entire agreement between you and Vantage and its Affiliates with respect to the website and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, with respect to the website.

This website is owned and operated by Vantage and its Affiliates. Any issues regarding this website should be addressed to:​

DTE Energy Resources, LLC, d/b/a DTE Vantage, LLC
One Energy Plaza, 400 WCB
Detroit, Michigan 48226